Refund Policy

Effective Date: 07-18-2026

At Tufluent, we are committed to providing a high-quality learning experience. Please review our refund policy carefully before making any purchases.

1. Tufluent Basic & Tufluent Pro Subscriptions

Tufluent Basic and Tufluent Pro are subscription plans, available on a monthly or annual billing cycle.

These subscriptions are purchased and managed as in-app purchases through the Apple App Store or Google Play Store, not directly through Tufluent.

Refunds for Tufluent Basic and Tufluent Pro are handled entirely by Apple or Google, according to their own refund policies. Tufluent is not able to issue refunds for these subscriptions directly.

• To request a refund for a purchase made through the Apple App Store, contact Apple Support or submit a request at reportaproblem.apple.com.
• To request a refund for a purchase made through Google Play, contact Google Play Support or submit a request through your Google Play account.

You can cancel your subscription at any time through the App Store or Google Play settings on your device. If you cancel, you will continue to have access to your plan's benefits until the end of your current billing period.

2. Teacher Lesson Packages

Lesson packages are bundles of lessons purchased directly from a teacher through the Tufluent website or mobile app.

Lesson packages are non-refundable. Once a lesson package is purchased, payment is made available to the teacher, and Tufluent is unable to issue a refund.

3. Contact Us

If you have questions about a lesson package purchase, or need help with your Tufluent account, email us at admin@tufluent.com.

For billing or refund issues related to Tufluent Basic or Tufluent Pro, please contact Apple Support or Google Play Support directly, since these subscriptions are billed and managed through their platforms.